Popular questions
Download videos
Can I download the videos in a card?
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Updated 1 year ago
Watch: how to create a card
If you're creating a Joycard for the first time this short video shows you everything you need to know to get started. From adding a video to inviting contributors and sending your card to the final recipient.
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Updated 3 years ago
Watch: how to contribute a video
If you've been invited to contribute a video to a Joycard this short video shows you everything you need to know to get recording and contributing in a flash.
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Updated 3 years ago
Can videos be added to a card after the recipient has viewed it?
Videos can be added to cards even after the recipient has received it.
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Updated 3 years ago
Can I add a message without a video?
Adding text, photos or voice-only recordings
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Updated 4 years ago
How long should my video be?
Keeping videos under 1 minute
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Updated 4 years ago
Can I delete my video?
Card creators & contributors can delete their videos
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Updated 4 years ago
How many videos can I add to a card?
Card creators have no restrictions ...
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Updated 4 years ago
Delete a card
During the free trial this feature is not available
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Updated 4 years ago