Each pricing tier has its own generous storage (hosting) duration:
- Free: 3 months
- Keepsake: 6 months
- Wow: 9 months
- Joyful: 12 months
The storage timeline commences from the date of your first video upload.
When the end of your storage period is near, we'll send an email to you before it reminding you to download the videos.
Once the storage period ends the videos will be removed from the platform and you will no longer have access to them.
Remember that you (card creators & recipients who have created an account, can download their videos at any time.
If you don't want to lose your videos be sure to download them before your storage end date.
